PRIVACY & COOKIE STATEMENT

We handle privacy and sensitive data with care within the boundaries of the General Data Protection Regulation (GDPR) and the Telecommunications Act. In this Privacy & Cookie Statement, we inform you about how we process personal data, the purposes for which we process personal data, how you can exercise your privacy rights, and other information about how we handle personal data. Personal data are data that can be used to identify an individual or that can be linked to an individual.
This Privacy & Cookie Statement applies to all activities on all websites and apps (hereinafter: ‘Websites’ and ‘Apps’) of businesses and trade names Freddy’s Lunch | Dinner | Drinks.

Personal data may be exchanged between the group companies of Freddy’s Lunch | Dinner | Drinks.

For what purposes does Freddy’s Lunch | Dinner | Drinks process personal data?

Freddy’s Lunch | Dinner | Drinks processes personal data for:

  • The establishment and execution of the concluded agreement(s), such as handling a transaction or execution concerning our products and services; Service purposes, such as contacting you and answering questions you have posed through Customer Service;
  • Marketing purposes, such as:
    • Promotional purposes: This includes, among other things, conducting giveaways and promotional campaigns, sending newsletters, displaying offers and information, sending user information, service messages, or other electronic messages on REBEL Websites and Apps, and beyond through advertising networks and social media channels, such as Snapchat, Facebook, Instagram, Twitter, and LinkedIn;
    • Profiling purposes: This includes, among other things, sharing and combining personal data within the group companies of REBEL to develop a profile, so that we can better tailor the content of our Websites and Apps, information, advertisements, products, and services to your interests and behavior.
    • Het opvolgen van wettelijke verplichtingen. REBEL verwerkt uw gegevens om te voldoen aan wettelijke verplichtingen, zoals fiscale plichten;
    • Development and analysis purposes to further develop and improve our Websites and Apps, for statistical analysis and market research, such as anonymously measuring responses to our giveaways and promotional campaigns and sending anonymous surveys.

Which personal data does Freddy’s Lunch | Dinner | Drinks collect?

For the above-mentioned purposes, Freddy’s Lunch | Dinner | Drinks processes the following personal data from:

  • Users of Websites and Apps (‘Users’);
  • Interaction data, such as IP address, browsing behavior on the Websites and Apps, click behavior, location data, cookie ID, and contact with Customer Service or Customer Care.
  • Consumers (‘Customers’) who purchase product(s) and services through a Freddy’s Lunch | Dinner | Drinks quotation and/or reservation module:
  • Contact and payment details, such as name, address, place of residence, date of birth, phone number, email address, bank account number, and customer number.

Quality and liability

When you provide personal data to Freddy’s Lunch | Dinner | Drinks, you are responsible for the accuracy and keeping the personal data up to date. Freddy’s Lunch | Dinner | Drinks is, except in cases of intent or gross negligence, not liable for inaccuracies or consequences of activities undertaken based on incorrect or incomplete information provided by you.

To whom does Freddy’s Lunch | Dinner | Drinks disclose personal data?

Freddy’s Lunch | Dinner | Drinks only discloses personal data to third parties when it is lawful and done carefully. Personal data is only disclosed to third parties if you have given your consent or if it is permitted under the General Data Protection Regulation (GDPR). For example, Freddy’s Lunch | Dinner | Drinks may disclose personal data to the police, judiciary, or fraud prevention organizations when necessary to comply with a legal obligation or justified interest of Freddy’s Lunch | Dinner | Drinks.

HOW LONG DOES FREDDY’S LUNCH | DINNER | DRINKS RETAIN PERSONAL DATA?

Freddy’s Lunch | Dinner | Drinks does not retain personal data longer than necessary for the purposes mentioned above. The retention period for personal data depends on the purpose for which the personal data is used. For example, certain personal data processed for tax purposes must be retained for a mandatory period of seven years. After your personal data is no longer necessary, it will be anonymized or deleted.

WHAT DOES FREDDY’S LUNCH | DINNER | DRINKS DO WITH COOKIES?

What are cookies?

A cookie is a small text file that is placed or read in your peripheral device during your visit to a Website, for example, in the browser of your computer, tablet, or smartphone. Through this text file, data, sometimes personal data, is stored or retrieved. Based on this (personal) data, you can be recognized during a subsequent visit.

FOR WHAT PURPOSES DOES FREDDY’S LUNCH | DINNER | DRINKS PLACE COOKIES?

Our Websites and Apps may use Cookies for the following purposes:

  • Technical necessary Cookies: These Cookies are necessary to enable the technical operation of our Websites, Apps, services, or tools;
  • Functional Cookies: These Cookies are used to provide functionality to use our Websites, such as the ability to save preference settings on a Website and other functionalities, whether or not within the duration of the respective session;
  • Some Apps need to know when you are at a specific location, otherwise they won’t work properly. An App from Freddy’s Lunch | Dinner | Drinks can only use your location data if location services or Bluetooth are enabled for the relevant App. Analytische Cookies. Freddy’s Lunch | Dinner | Drinks gebruikt Google Analytics en andere analyse Cookies op privacy vriendelijke wijze, om te kunnen analyseren hoe bezoekers onze Websites en Apps gebruiken. Freddy’s Lunch | Dinner | Drinks kan bijvoorbeeld zo de gebruiksvriendelijkheid van een Website en App verbeteren.
  • Advertentie of tracking Cookies. Freddy’s Lunch | Dinner | Drinks maakt gebruik van Cookies voor commerciële en promotionele doeleinden. The collected (personal) data is linked, analyzed, and used to develop profiles, segments, and target groups in order to show as relevant information and personalized offers as possible on Websites, Apps, and other marketing channels, whether or not from external parties. Tracking cookies can also be placed by external parties on Freddy’s Lunch | Dinner | Drinks Websites and Apps (further: ‘third-party cookies’). For the placement of third-party cookies, we request your prior consent, as this may track your internet behavior across different websites. Op de (persoons)gegevens die via third party cookies worden verwerkt, zijn de privacy en cookie statements van de betreffende externe partijen van toepassing. Freddy’s Lunch | Dinner | Drinks heeft daar geen invloed op.

For more information on all (third-party) Cookies placed and read by the Websites and Apps of Freddy’s Lunch | Dinner | Drinks and all domain names.

FOR WHICH DOMAINS DOES FREDDY’S LUNCH | DINNER | DRINKS REQUEST PERMISSION FOR COOKIES?

Freddy’s Lunch | Dinner | Drinks requests your consent per Website (per domain). Therefore, you do not give consent for all Websites of brands and trade names falling under Freddy’s Lunch | Dinner | Drinks at once.

WHAT (PERSONAL) DATA DOES FREDDY’S LUNCH | DINNER | DRINKS COLLECT VIA COOKIES?

Freddy’s Lunch | Dinner | Drinks verzamelt uw IP-adres en MAC adres (waar mogelijk geanonimiseerd), surf- en klikgedrag, cookie identifiers, technische kenmerken (zoals de browser die u gebruikt en de resolutie van uw computerscherm), vanaf welke pagina u op Freddy’s Lunch | Dinner | Drinks Websites bent gekomen, wanneer en hoe lang u onze Websites en Apps bezoekt of gebruikt, of u gebruik maakt van functionaliteiten van onze Websites en Apps, welke pagina’s u bezoekt op onze Websites en welke schermen van de Apps je bekijkt.

HOW TO OBJECT TO COOKIES?

Websites

By changing your browser settings, you can indicate that your browser should not accept Cookies (from our Websites). However, if your browser does not accept Cookies from our Websites, you may not have access to certain functionalities of our Websites or may not be able to use all functionalities. If you want to object to Google Analytics Cookies, you can set this in your browser by rejecting Cookies from Google (Analytics) via your browser or by clicking here. For more information about third-party cookies and your opt-out options, see onlinechoices of aboutads of networkadvertising.

Apps

You cannot adjust the settings of Apps to operate without storing and reading Cookies. However, you can set Apps so that no data is shared with Freddy’s Lunch | Dinner | Drinks. Note that this may cause the Apps to not work (or work incompletely). If you have decided to accept Cookies and want to end this at a later time, we recommend first deleting your possible App account and then the App itself. We will erase data traceable to a person and process other data anonymized for analysis purposes.

In the App, there is usually an option to easily turn off Bluetooth functionality and location services.

For other questions and requests, you can always contact us through the channels below.

HOW TO CONTACT FREDDY’S LUNCH | DINNER | DRINKS?

For questions or requests, you can contact the Customer Service of Freddy’s Lunch | Dinner | Drinks by phone, through the website, or by mai

Telephone customer service
The customer service is available from Monday to Friday from 09:00 to 17:00 on the phone number +31 (0)71 – 205 99 95

Online contact form
You can use the online contact form on the internet.

Postal address
Mail can be addressed to:

Pieterskerkgracht 3
2311 SZ LEIDEN
info@rebelhoreca.nl

How can you exercise your privacy rights?

Right to access, correction, or deletion of personal data

You can address a request for access, correction, or deletion of personal data to Freddy’s Lunch | Dinner | Drinks. You can do this via
the contact form Clearly indicate in the subject that it concerns privacy and more specifically a request for access, correction, or deletion under Article 35 or 36 of the General Data Protection Regulation (GDPR). Please note that in some cases, Freddy’s Lunch | Dinner | Drinks may ask for additional information to properly verify your identity.

Objection

You have the right to object to the use of personal data. When you indicate that you no longer wish to be contacted (via a specific medium), Freddy’s Lunch | Dinner | Drinks will include you in a relevant file, and your personal data will no longer be used for these purposes. You can do this via the contact form. Clearly state that it concerns privacy and more specifically a reference to your right to object under Article 40 or 41 of the General Data Protection Regulation (GDPR).

When was this Privacy & Cookie Statement last modified?

Freddy’s Lunch | Dinner | Drinks reserves the right to make changes to this Privacy & Cookie Statement. U bent zelf verantwoordelijk voor het op de hoogte blijven van de laatste versie van dit Privacy & Cookie Statement. Freddy’s Lunch | Dinner | Drinks raadt u daarom aan regelmatig na te gaan of er aanpassingen zijn. If you do not agree with (changes to) this Privacy & Cookie Statement, you cannot (or no longer) use our services, Websites, and Apps. You will find the date of the last modifications below.

This Privacy & Cookie Statement was last modified on: 09-06-2022 (17:37)

Or download the PDF with our privacy policy.

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